Privacy statement Leyden Labs
General Privacy Statement
Date: September 2023
Version: 3.0
In this Notice, the words “Leyden Labs”, “We”, “Us” and “Our” refer to Leyden Laboratories B.V. and its affiliates.
Leyden Labs values the privacy of visitors to its website.
Leiden Laboratories B.V. is a private limited liability company incorporated under Dutch law, having its official seat in Amsterdam, the Netherlands, its office address at Emmy Noetherweg 2, 2333 BK, Leiden, the Netherlands, and registered in the Dutch Commercial Register under number 78220521.
You can contact our Data Protection Officer (DPO) by e-mail at [email protected]. The DPO is available to answer all your questions or concerns regarding Leyden Labs’ processing of your personal data, such as regarding the use of your data subject rights in relation to your personal data.
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Purpose
The purpose of this privacy statement is to inform you as data subject on the personal data we process from you.
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Scope
We are a data controller in respect to any personal data processed by us, through your use of our website, or when contacting us by e-mail or phone. This privacy statement also applies to our processing of personal data from our business contacts when conducting regular business operations.
Please note that our website can refer to websites outside our own domain: any processing of personal data by such websites is out of our control, and we cannot be held as being data controller with respect to the processing of personal data by such external sites.
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Information collected and purposes for which we process data:
We process the following personal data from you for the following purposes:
Handling inquiries from you:
When contacting us, we process the information you provide us with in the framework of your inquiry, based on our legitimate interest, namely, to be able to respond to your inquiry as a service-minded company.
We kindly ask you not to provide personal data from anyone except yourself. Please refrain from providing us with personal data from friends or family members.
The personal data we process for handling your inquires as provided by you:
- name (required);
- (e-mail) address*;
- preferred pronouns (optional);
- company name (optional); and
- phone number*
(*either e-mail address or phone number is required).
Data retention regarding your inquiries:
We will store the above information provided by you only for as long as necessary to respond to your question, and up to a maximum of two years.
If we want to retain your personal information for a longer period of time, for example if you are a clinical trial subject or patient that benefitted from our treatments, and we would like to include your story on our website or a press releases, we will specifically ask your consent to do so.
Monitoring, optimizing and analysing our website traffic:
When using our website, information regarding your device and network (including your operating system, browser, plugins, IP address, screen resolution and more of such technical details) are automatically shared by your browser with our servers. You can change the settings of your browser to limit some of the data shared.
We use parts or combinations of such data to monitor and optimize our traffic, as well as to help us gathering marketing insights on how our site is used.
Furthermore, we use Adobe Typekit web fonts from Adobe to optimize our website design. This service provides fonts that are displayed on the user's web browser after a server call to Adobe (in the USA). For full details on how Adobe uses the data processed, please refer to Typekit’s privacy policy: www.adobe.com/uk/privacy/policies/typekit.html.
We have a legitimate interest for these processing activities, and will ensure that your privacy is safeguarded by sharing only limited information with third parties and only after establishing agreements with them, and by ensuring marketing insights, which are aggregated by us into reports that are no longer identifiable on an individual level.
Processing regular business contact information:
We process general information on our business contacts and prospects for business development purposes; we do so under our legitimate interest of being able to conduct regular business operations. We will not process any more information from business contacts than necessary for our business conduct.
The personal data we process in the course of regular business conduct are, as supplied by you directly, or your company:
- first and last name;
- employer’s name;
- role/position within your company;
- phone number;
- e-mail address.
Job applicants:
for the processing of personal data of job applicants, we kindly refer to our job applicant privacy statement here: https://leydenlabs.com/privacy-job-applicants.
Data recipients and their locations:
Our technology providers (webhosting party, mail and office software provider, service and support engineers, analytics providers) receive your personal data for the above described purposes.
Please note: we will always obligate all of the above recipients to be bound by confidentiality, before disclosing any of your personal data. We will also ensure that international transfers are compliant with the requirements of the General Data Protection Regulation (GDPR).
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Information Security
In accordance with the GDPR, Leyden Labs implements the appropriate technical and organisational measures to ensure that your personal data receives a level of security that is appropriate to the level of risks of processing such data, including:
- The use of SSL certificates to offer encrypted communication with our website;
- Monitoring which cookies are placed throughout website;
- Ensuring that only personnel has access to your personal data if and when necessary;
- Having relevant information security policies (such as using complex passwords, physical and digital access control mechanisms, as well as backup technology);
- Entering into data sharing agreements with third parties processing personal data on our behalf.
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Data subject rights
The GDPR grants you, as data subject, the possibility to exercise certain rights in relation to your personal data. In normal situations, using your data subject rights is made possible to you, free of charge.
To enforce your data subject rights, you can contact our Data Protection Officer at [email protected].
Please note that, if necessary, we will request information to verify your identity.
If we cannot (fully) grant you a data subject right you have requested, we will inform you of the reason(s) why we are unable to do so.
You may exercise the following rights:
- Right to access: you may request information on your personal data, including which data is processed and to what end, as well as how long your data will be stored. To answer these questions, we may often refer you to the information in this privacy statement;
- § Right to rectification, erasure and restriction: in case of inaccurate personal data, you may ask this data to be corrected, amended or supplemented; you also have the right, under certain circumstances, to ask that your personal data is erased, or restricted from being further processed. Be aware though, that this could result in us not being able to provide you with our services, or only in a less functional manner;
- Right to data portability: you have the right to receive your personal data, under certain circumstances, in a structured, commonly used and machine-readable format which might be transferable to another data controller;
- Right to object: you have the right to object to the processing of your personal data for the purpose of direct marketing or profiling, or where you have a compelling reason specific to your personal situation. We may refuse your objection when personal data are needed for execution of a certain contract or when processing is within the limits of the initial purpose of processing;
- Right to lodge a complaint: if, for any reasons, you feel we do not handle your personal data correctly, please contact our Data Protection Officer at [email protected]. However, if you still feel that your personal data is not handled correctly, you have the right to lodge a complaint to a competent data protection authority.
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Leyden Laboratories B.V.
Leiden Laboratory
Emmy Noetherweg 2
2333 BK Leiden
The Netherlands
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